Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use AltMemory.

Last updated: January 9, 2025

Privacy Principles

How we protect your privacy and handle your data responsibly

Data Ownership

You retain full ownership of your data. We never sell your personal information to third parties.

Enterprise Security

Your data is protected with enterprise-grade encryption and security measures.

Transparency

We're transparent about what data we collect and how we use it to improve your experience.

Your Data Rights

You have full control over your personal data

Access

Request a copy of your personal data

Rectification

Correct or update your information

Erasure

Delete your data permanently

Portability

Export your data to another service

1. Introduction

AltMemory is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered memory platform.

2. Information We Collect

We collect information you provide directly, such as account details and memories you store. We also collect usage data, device information, and technical logs to improve our services. File processing may involve analyzing content to extract and organize information.

3. How We Use Your Information

We use your information to provide and improve our services, process your memories with AI, enable search functionality, provide customer support, and ensure platform security. We do not sell your personal data to third parties.

4. Information Sharing

We do not sell or rent your personal information. We may share data with service providers who help us operate our platform, when required by law, or to protect our rights. All service providers are bound by strict confidentiality agreements.

5. Data Storage and Security

Your data is stored securely using enterprise-grade encryption and security measures. We use multiple databases and implement access controls, regular security audits, and compliance with industry standards to protect your information.

6. Data Retention

We retain your information as long as your account is active or as needed to provide services. You can delete your account and data at any time. Some information may be retained for legal compliance or security purposes for a limited period after deletion.

7. Your Rights

You have the right to access, update, or delete your personal information. You can export your data, control processing preferences, and withdraw consent where applicable. EU users have additional rights under GDPR.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze usage patterns. You can control cookie settings through your browser preferences.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

10. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover such information has been collected, we will delete it promptly.

11. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our service. Your continued use constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at privacy@altmemory.com or through our contact form.

Questions About Your Privacy?

We're committed to transparency and protecting your privacy. Contact us if you have any questions or want to exercise your data rights.